EHR Enhancements
Updated Admin Clerk Pharmacy Role
We fixed an issue where users with the Admin Clerk pharmacy role were able to approve and deny prescription refill requests when they should have read-only access to the Pharmacy Alerts module. Permissions for these users to the Pharmacy Alerts module is now restricted to read-only.
Updated Direct Messages for Archived Providers
We fixed an issue where providers who were archived by their old practice were not able to send or receive direct messages in their new practice. Providers are now able to send and receive direct messages in their new practice.
Updated Obstetric Physical Exam
We fixed an issue in Physical Exam where when you entered comments in Observations during an obstetric physical exam and you reached the character limit in the Antepartum Report Form, the bottom of the page did not correctly appear and the Subjective and Objective menus were no longer shown. The page now correctly loads.
EHR and Patient Portal Enhancements
Updated Preferred Pharmacy Workflow
We fixed an issue where when the patient updated their preferred pharmacy on the Patient Information page in Patient Portal, the updated pharmacy information did not appear in EHR. This workflow has been removed since the patient can already update this information on the Medications page when requesting a medication refill. The pharmacy information is sent in the Rx refill request patient message to the recipient. When the patient selects the Favorite option, the patient's default pharmacy is updated in Medication List.
Practice Management Enhancements
Place of Service Code Set Update
Updated place of service codes are now available in Charge Entry and Administration: Locations.
|
Place of Service Code |
Place of Service Name |
|
02 |
Telehealth Provided Other than in Patient's Home |
|
10 |
Telehealth Provided in Patient’s Home |
|
18 |
Place of Employment - Worksite |
|
54 |
Individuals with Intellectual Disabilities |
|
58 |
Non-residential Opioid Treatment Facility |
Charge Entry
Click the Service Lines tab and select the POS code.
Administration: Locations
Select the Place of Service.
Updated Adjustment Reason Codes in ERA
Updated adjustment reason codes for payments are now available in the Adjustment Summary section of the ERA.
Resubmitted HRSA COVID-19 Uninsured Program Rejected Claims
Optum notified NextGen Healthcare on February 16 that from February 11 to February 14, all professional HRSA claims with payer ID 95964 did not correctly process, which resulted in the rejection of all professional claims with rejection code N9007. On February 17, we resubmitted the rejected claims
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